Delete your account and data

You can ask us to delete your Zeno Link account and the data connected to it.

How to request deletion

1. Write to support@zeno-link.com from the email you used to sign up, or message us in the Zeno Link bot.
2. Write “Delete my account” and tell us the email or Telegram account you used.
3. We confirm the request and delete your account.

What happens: your personal data (email, name, phone, linked sign-in accounts) is erased, your subscription is cancelled, your devices and connection codes are deactivated and the account is closed. If you have an active paid subscription, cancel it first.

What we keep: payment and subscription records, as accounting and the law require, and service statistics, which are tied to an internal account number rather than your name or email. Retention periods for session statistics and monitoring records are listed on the Data retention page.