Frequently asked
What is the code?
A personal code from the Zeno Link bot. You enter it once in the app, and the app is set up for you.
Where do I get it?
Open the Zeno Link bot in Telegram, sign up, and choose a plan. The code appears in the bot.
What happens when my subscription ends?
The app shows “Subscription expired” and can’t connect until you renew.
How do I renew?
In the Zeno Link bot, the same way you bought: choose a plan and pay.
Can I get a refund?
See the Refund Policy.
I need help.
Write to support@zeno-link.com or open the support page.
The app says “Subscription expired”. What now?
Renew your plan in the Zeno Link bot. Then open the app and tap Connect.
I entered my code but it doesn’t work.
Check that you copied the whole code and that your subscription is active. If it still fails, write to us and include the time you tried.
How do I delete my account?
Follow the steps on the Delete account page.